Refunds

If you ask

Write to us within 7 days of receiving your report and we will refund the full amount you paid. You do not need to give a reason.

If we are late

Your report is due within 24 hours of us receiving your photos and answers by email. If it has not reached you by then, we refund you automatically. You do not need to ask.

The add-on

The occasion lookbook (₹499) follows the same rules: full refund within 7 days of delivery, or automatically if it is late.

How the money comes back

Refunds go to the payment method you used. Your bank may take 5 to 7 working days to show it.

How to ask

Write to us from the contact page, from the email you paid with, and put your order email in the message.

If you refund, what happens to your photos

We delete them. See the privacy page.